FAQs
This is an approximate conversion table to help you find your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.
The details regarding the materials used and the quality of our Beetle-themed apparel are available on each product page.
We take pride in providing comprehensive descriptions to ensure transparency and help you make informed choices.
We encourage our valued customers to review the product descriptions before making a purchase to ensure that the material and quality meet your preferences and expectations.
This helps guarantee your satisfaction with our products.
- Shipping costs are visible in your cart before checkout.
- Purchases over $99 qualify for free shipping.
- Our production and shipping process typically takes around 5 business days.
- Once shipped, the total delivery time generally spans approximately 7 days. However, please note that delivery times may vary—sometimes taking less time and occasionally requiring more—based on factors including your location and courier service efficiency.
- We strive to ensure timely delivery and appreciate your understanding regarding potential variations in delivery times.
- If you have any questions, feel free to reach us at sales@dipaostore.com
The availability status of our products is visible on each product page.
While we strive to restock items as soon as possible, in case you have a special request or inquiries about specific products, feel free to reach out to us at sales@dipaostore.com.
Our team will do their best to assist you and provide information about the availability of particular items.
We stand by the quality of our products and offer a quality guarantee. If you encounter any issues with the product’s quality, we’re committed to resolving it promptly. You can return the item, and we’ll either replace it or provide a full refund.
In cases where the return is due to a change of mind, we kindly request your assistance in covering the return shipping fee. Our aim is to keep our prices as competitive as possible, and to achieve this, covering shipping costs becomes essential.
Items should be in same as new condition to be eligible for a full refund or store credit.
To ensure a seamless shopping experience and avoid sizing issues, we highly encourage you to visit our sizing guide page before making a purchase. This helps guarantee the perfect fit for your chosen product.
Refunds will be charged back to the original form of payment used for purchase.
Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.
Dipao Store accepts the following payment methods:
- Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
- Dipao Store features a Fast Checkout option, allowing you to securely save your credit card details so that you don’t have to re-enter them for future purchases.
- Stripe: Shop easily online without having to enter your credit card details on the website.
- Your account will be charged once the order is completed. Our Payment partner is Stripe
At Dipao Store, we are deeply committed to observing and respecting user privacy. Our comprehensive privacy policy, available here, outlines our dedication to safeguarding your personal information and ensuring its confidentiality.
For further insights into our story and values, visit our About Us page. Discover more about our journey, our team, and what drives our passion for Beetle-themed apparel.
